I'd Like a Word With You - The Discipline Interview

Managing conflict at work and dealing with formal disciplinary cases costs small businesses an average of 17 days in management time and nearly £3,000 in costs associated with employment tribunal claims each year1. So it makes sound business sense to ensure that disciplinary interviews are conducted sympathetically, professionally and within the law.

I’d Like a Word with You: The Discipline Interview provides a useful introduction to the techniques used when conducting a successful discipline interview. It will give managers new skills so that they can use the process to improve poor performance without damaging morale, causing unrest or falling foul of legislation.

Course Subject Area

• Leadership and Management